![]() USB speakers, headphones, check they are plugged in correctly. If you have speakers plugged into your device, e.g.Please note, if on a University device, you will want to connect to the VPN before doing this/be using a secure PC. If that hasn't fixed it, check for updates on your device.If you are still having issues, restart Teams and see if that fixes the issue.If not, they can click the drop down list under Microphone and select the correct audio device, then click OK. They should check they have selected the correct microphone for the call under Audio devices.Ask the participant to click their three dots.Check the participant has their microphone selected:.If not, click the drop down list under Speaker and select the correct audio device, then click OK. Check you have selected the correct speaker for the call under Audio devices.Ask the participant to check on their meeting window that the Microphone button is not toggled off (on mute). ![]() Check the volume settings on your computer.
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